ATTENTION INVESTORS

Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020.

Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.

Pay 20% upfront margin of the transaction value to trade in the cash market segment.

Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020, and NSE/INSP/45534 dated August 31, 2020, and other guidelines issued from time to time in this regard.

Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month.

As per CDSL Communique 233 dated May 21, 2021, kindly update your certain information Attributes Pertaining to KYC of the Client along with supporting documents before July 31, 2021.

Message informing the clients to update their E-mail IDs & Mobile numbers with the member.

Attention Investors: Prevent Unauthorised transactions in your account. Update your mobile numbers/email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day. Issued in the interest of investors.

Message informing KYC is a one-time exercise while dealing in securities markets.

KYC is a one-time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund, etc.), you need not undergo the same process again when you approach another intermediary.

Message informing no need for issuing a cheque at the time of IPO.

"No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorize your bank to make payment in case of allotment. No worries for a refund as the money remains in the investor's account."

Scores

"Filing complaints on SCORES - Easy & Quick. Register on SCORES Portal. Mandatory details for filing complaints on SCORES: Name, PAN, Address, Mobile Number, Email ID.

Benefits: Effective Communication, Speedy Redressal of the Grievances."

Creating investor awareness and safeguarding clients’ assets.

Beware of: Fixed/guaranteed/regular returns/capital protection schemes. Brokers or their authorized persons or any of their associates are not authorized to offer fixed/guaranteed/regular returns/capital protection on your investment or authorized to enter into any loan agreement with you to pay interest on the funds offered by you. Please note that in case of default of a member claim for funds or securities given to the broker under any arrangement/agreement of indicative return will not be accepted by the relevant Committee of the Exchange as per the approved norms.

Do not keep funds idle: With the Stock Broker. Please note that your stock broker has to return the credit balance lying with them within three working days in case you have not done any transaction within the last 30 calendar days. Please note that in case of default of a Member, a claim for funds and securities, without any transaction on the exchange will not be accepted by the relevant Committee of the Exchange as per the approved norms.

Check the frequency: Of accounts settlement opted for. If you have opted for a running account, please ensure that your broker settles your account and, in any case, not later than once in 90 days (or 30 days if you have opted for a 30-day settlement). In case of declaration of trading member as a defaulter, the claims of clients against such defaulter member would be subject to norms for eligibility of claims for compensation from IPF to the clients of the defaulter member. These norms are available on Exchange website at the following link:

Brokers are not permitted: To accept transfer of securities as margin. Securities offered as margin/collateral MUST remain in the account of the client and can be pledged to the broker only by way of ‘margin pledge,’ created in the Depository system. Clients are not permitted to place any securities with the broker or associate of the broker or authorized person of the broker for any reason. Broker can take securities belonging to clients only for settlement of securities sold by the client.

Always keep your contact details: Viz. Mobile number/Email ID updated with the stock broker. Email and mobile number are mandatory, and you must provide the same to your broker for updation in Exchange records. You must immediately take up the matter with Stock Broker/Exchange if you are not receiving the messages from Exchange/Depositories regularly.

Don't ignore any emails/SMSs: Received from the Exchange for trades done by you. Verify the same with the Contract notes/Statement of accounts received from your broker and report a discrepancy if any, to your broker in writing immediately. If the Stock Broker does not respond, please take this up with the Exchange/Depositories forthwith.

Check messages sent by Exchanges: On a weekly basis regarding funds and securities balances reported by the trading member. Compare it with the weekly statement of account sent by the broker and immediately raise a concern to the exchange if you notice a discrepancy.

Please do not transfer funds: For the purposes of trading to anyone, including an authorized person or an associate of the broker, other than a SEBI registered Stockbroker.”

Precautions for clients dealing in Options